Contact Us

Note: This site serves members in Rhode Island; New Haven, Fairfield and Litchfield counties in Connecticut; and Bristol, Middlesex, Worcester, Berkshire, Plymouth, Suffolk, Barnstable, and Norfolk counties in Massachusetts. If you are not from one of these areas, please Click here to be re-directed to the site that serves your area.

In Person

Locate a AAA branch office near you.

By Email

For questions or assistance with the Web site, please contact us by clicking here. Technical assistance available electronically Monday-Friday 8:30am-5pm.

Please note: this email is not monitored for roadside assistance, please use the Online Request Form or call: 1-800-222-4357.

For non-technical questions with products/services completed online, please select the appropriate department below to speak with a specialist in that area.

By Mail

Massachusetts and Rhode Island Residents Main Office:
AAA Southern New England
110 Royal Little Drive
Providence, RI 02904

Connecticut Residents Main Office:
Connecticut Motor Club
2276 Whitney Ave
Hamden, CT 06518

By Phone

Roadside Assistance
Anywhere in the US and Canada, 24 hours per day, 7 days per week
1-800-AAA-HELP (1-800-222-4357)
TDD/TTY Hearing Impaired: 800-955-4833
Online Request

Membership Services
Monday - Friday 8:30am - 9pm
Saturday 9am - 1pm
1-800-JOIN-AAA (1-800-564-6222)
For Calls in Connecticut 203-765-4222
For Calls Outside of Eastern MA, RI, or CT
401-868-2000

United States & Canada Auto Travel reservations, order
TripTiks, TourBooks & Maps
Monday - Friday 8am - 8pm
Saturday 9am - 5pm
1-877-TRIPTIK (1-877-874-7845)

Air, Cruise & Tour Reservations, International Car & Hotel
Monday - Friday 8:30am - 5:30pm
Saturday 9am - 1pm
For Massachusetts and Rhode Island 1-800-222-7448
For Connecticut 203-765-4222

Insurance Customer Service
View Branch Agency Information
Monday - Thursday 8am - 6pm (MA & RI) 9am - 5pm (CT)
Friday 8am - 5pm (MA & RI) 9am - 5pm (CT)
Saturday 9am - 1pm
1-800-222-4242
Email Insurance Customer Service