AAA Membership Benefits
Roadside Assistance 1-800-AAA-HELP (800-222-4357)
With AAA, the nearest telephone is your 24–hour link to the largest Roadside Assistance network in the world. AAA in the United States and CAA in Canada have over 13,000 garages under contract to provide priority Roadside Assistance to AAA Club members, including:
- Minor Mechanical First Aid – minor mechanical adjustments will be attempted to place vehicle in safe driving condition
- Dead Battery Service – free boost to jump start your car
- Flat Tire Service – replacement of flat tire with member's spare
- Emergency Fuel Service – member pays for fuel to get to the nearest service station with no delivery charge
- Vehicle Lock Out Service – The AAA service provider will attempt to gain entrance to the vehicle by the use of special door opening tools. AAA will tow the eligible vehicle to a locksmith or other destination, subject to towing standards, when the service provider is not able to gain entry. If the vehicle key is lost, broken, or the service provider cannot gain entry, the Club shall provide locksmith service up to $50. If necessary, the Club will provide both a tow and reimbursement of up to $50 for locksmith service on a single service call.
- Extrication or Winching Service – if car is stuck in a ditch, mud, or snow, it will be freed if it can be reached from the highway with the service provider's ordinary winch or tow cable.
Towing
If your vehicle cannot be started after any of the services listed above, or because of an accident or when in the service facility's judgment the vehicle cannot be placed in safe driving condition, it will be towed to the responding or nearest AAA service facility at no charge. (In case of an accident, the member should request the police to call AAA to dispatch tow services.)
If the member desires to have the vehicle towed to a destination other than as stated above, it is not considered emergency towing, but a "tow of convenience." However, Club members will not be charged for the first three miles, and will only be charged $4 per mile after the third mile. Rates may differ from Club to Club, and members may be asked to pay whatever rate is in effect in that territory. Any subsequent towing for the same breakdown will be at the member's expense.
In instances when the vehicle becomes disabled while towing a light duty trailer, service will be provided for the trailer (excluding fifth wheel trailers). You may be required to pay for towing the trailer.
Towing service is not rendered to improperly registered vehicles, vehicles that do not display a current state inspection sticker, or vehicles ordered towed by the police for alleged violation of the law.
Important Regulations
- Although the average member uses only one road service call per year, you are entitled to up to four road service calls every year you're a member in good standing, five calls if a member over three years. For those members who require service beyond the annual limit, the Club will continue to dispatch service, but these members will be required to pay for the service at a special AAA Member Rate. any service calls in excess of four calls will be provided at $30 for light service and tows back to the closest responding facility; tows to other destinations at prevailing rates for towing service.
- Roadside Assistance is available to the member whose name appears on the membership card while driving or as a passenger in his/her own car, rental car, a friend's car or similar situation. The service is not available to non–members driving a member's car, even if that person resides in the same household.
- Roadside Assistance will not be provided when it appears that the club member is unable to operate their vehicle safely.
- When a member's vehicle is not operable upon providing any of the basic services above, the Club will assist the member in finding the nearest open place of repair. If a repair facility cannot be located, the Club will assist the member in obtaining lodging or alternate transportation at the member's expense.
- The Club cannot guarantee 24–hour mechanical repair or parts availability and replacement. The cost of parts, labor and repairs at the member's expense.
AAA Plus Membership
AAA Plus membership has been designed to allow existing Club Members to apply for an optional, enhanced benefit package of certain AAA services most requested by Club members who require the ultimate in convenience and protection. For an additional annual fee, Club Members who meet certain requirements can become AAA Plus members. The AAA Plus Benefits Package includes:
- Up to 100 miles FREE TOWING
- Emergency Lock and Key Service up to $100
- Non–AAA Road Service Reimbursement
- FREE Fuel and Delivery Service
- Up to $750 Trip–Continuation Reimbursement – when a member's vehicle is disabled as a result of traffic accident 50 miles or more from their home, reimbursement is provided up to $750 for expenses incurred within 72 hours after the accident, including food, lodging, or transportation to their destination on scheduled commercial transportation.
- Extended Extrication Service – extends coverage to include 2 service vehicles for up to 1 hour of service
- $2000 Reward For Theft of Your Car ($1000 available to Basic members)
- Up to $2600 Legal Fee Reimbursement ($1300 available to Basic members)****
- FREE Foreign AAA Travel Books and Maps
- FREE Passport Photos – one color set provided FREE to AAA Plus members. Additional sets $4. ($8/set available to Basic members, additional sets $4)
**AAA Plus Membership Restrictions
In order to be accepted for AAA Plus Membership, you must have been an existing member for one year, must not have exceeded the maximum road service usage in any one of the last three years of membership years, and must enroll all AAA members in your household in Plus coverage. The Club reserves the right to review membership history before accepting a member for Plus coverage. Plus coverage commences when you have your Plus card in your possession, which should take approximately 7–10 business days after approval.
***INsider Program is open to teens 13 to 15 and 9 months of age. See more details.
****Reimbursement varies by charge please see Member Manual page 18 for further details.
